We accept STL files from all major intraoral scanning systems. If you are unsure whether your system is compatible, please contact our team and we will be happy to assist. We ensure secure and accurate transfer of all digital case data.

Yes. All uploaded files are handled securely and treated as confidential clinical data. We follow strict data protection standards to ensure patient information and digital case files remain protected throughout the submission and manufacturing process.

Turnaround times vary depending on case type and complexity. Standard crown and bridge restorations are typically completed within a few working days, while implant and full-arch cases may require additional planning and manufacturing time. We confirm timelines upon receipt.

Please provide full case details including restoration type, material preference, shade, and any specific design instructions. Clear communication helps ensure accurate fabrication, reduced adjustments, and predictable clinical outcomes.